How do I order? Select your desired products, add them to your shopping cart, and follow the ordering process. After entering your information and selecting your payment method, complete your order by clicking "Buy."
What payment methods are available? We accept credit cards, PayPal, Sofortüberweisung, and purchase on account (starting with the second purchase).
Is the order binding? Yes, by submitting your order, you are making a binding offer to purchase. You will immediately receive an order confirmation via email.
How much are the shipping costs? Within Austria, the flat rate shipping is €2.99. Shipping is free for orders over €50.
How long does delivery take? The standard delivery time is 2-5 business days within Austria. Please note: Orders during the presale period will not be shipped until after the official release (May 5).
Do you also ship abroad? Yes, we ship within the EU.
How can I return items? You have a 30-day right of withdrawal. To return an item, please email info@jugend-stil.at.
How do I get my money back? The refund will be made to the original payment method within 14 days of receiving the returned item.
What materials are the garments made of? We primarily use sustainable organic cotton (GOTS-certified). You can find the exact material composition for each product.
How do I wash the garments properly? Most items can be washed at 30°C on a gentle cycle. Please follow the specific care instructions on the label.
Are your products sustainable? Yes, sustainability is very important to us. Our production takes place under fair conditions within the EU, and we primarily use sustainable materials.
Do the sizes run true to size? Our sizes follow the standard EU size chart. For specific fit details, see the product description.
How do I contact customer service? Email info@jugend-stil.at.